System Troubleshooting
App indicates unlocked but, door doesn’t open
· In the even your app says the door is unlocked but the door does not open please check the following: Doors with a Crashbar/Panic Bar Check to ensure that the external power supply for the device is powered on. This is typically near the ...
System Offline
· In the event your system is down you will receive two different types of notifications: o Via Email: o Via App Push Notification: · To reset your system do the following things: o 1 – Confirm your ...
Access Panel: Enable WiFi
If your HybridAF box works over the WiFI connection this guide will explain how to relink the WiFi in the event the system is not connected. Get a laptop with an ethernet cable Disconnect the laptop from the Wifi Take off the cover on the white ...