Send/Reply to Alerts

Send/Reply to Alerts

·         Note: The alert feature allows gym admins to send or receive notifications from members. All messages sent from a member to the gym will be available to all gym admins.

·         Login to the HybridAF app

·         Click the Message Icon

·        

·         Create Alert

o  

o   Gym: If you have access as an admin to multiple gyms you can select the gym members you want to alert

o   Headline:

§  Message that shows in the push notification or as the subject to an email

o   Alert Methods

§  Push – sends a push notification to their device

§  SMS – sends an sms to the number on file. Note; if a cell phone is not entered they will not receive an SMS but, will see the message in their app.

§  Email – sends an email to the email on file

o   To Members

§  Shows a list of all members at your selected gym. Can select all or filter by status or name.

                               §  Clicking Filter gives you the option to filter by user name or the user status (All, Active or Inactive)

o   Alert Body

§  The details of the alert that would be shown in the email body or in the app.

·         Alerts Tab

o  

o   Displays all alerts that have been sent by the gym or direct messages to the gym

§  Details shows who an alert was sent to and how

§  Replies shows the replies tab filtered to just that alert

·         Replies Tab

                  o   Displays the individual replies by user to the gym.

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